Warranty

“Following our motto “Strength in Design” we believe we provide our customers with a superior product which will give them many years of hassle free use and therefore have backed our claim by providing extensive warranty coverage. Obviously the design and manufacture are important factors to the overall integrity and longevity of the tray body, however, the final fitment is just as crucial. We have designed fitting procedures and standards that our fully trained and equipped Distributors follow to ensure the job is completed 100% and that there are no unnecessary loads or stresses applied to the vehicle chassis, mounts or mounting bolt.

“Traymaster, designed and built for the Australian work environment.“

TERMS & CONDITIONS

Your Responsibilities

You must not exceed the recommended gross vehicle carrying capacity as per your vehicle manufacturers recommendations.
You must not modify, alter or change any component of the Traymaster tray body or fitted accessory.
You must promptly advise Traymaster or an authorized Distributor of any apparent defect

Warranty Coverage

The warranty on the Traymaster tray body covers all faulty workmanship and / or materials. We also provide a Corrosion Perforation, rust through, warranty for any original Traymaster tray body for the same period.
When fitted to a New vehicle, the warranty on the tray body runs for a maximum of 36 months or 100,000 klms, whichever comes first, from date of first fitment by an authorized Traymaster Distributor.
When fitted to a Used or Pre-owned vehicle, the warranty runs for a maximum of 12 months or 30,000 klms, whichever comes first, from date of first fitment by an authorized Traymaster Distributor.

Exclusions:
The warranty DOES NOT cover:-

Any damage occasioned by misuse, overloading, neglect or mistreatment.
Normal wear and tear.
Any rust caused by external chipping, cracking, or other damage to the finished painted or treated surface.
The warranty will be void if any fitment , repairs and/or modifications are carried out by anyone other than Traymaster or an authorized Traymaster Distributor.